Cancellation & Refund Policy

Eleven Fifty Academy reserves the right to cancel a class 15 days prior to class start date. The cancellation date for any class is 15 days prior to the start of a class.

Refund Policy 

Any potential refunds will be issued by Eleven Fifty Academy. If a third party or government agency is responsible for payment, the refunded amount will be paid to that third party or agency. All refunds must be approved by an Eleven Fifty Academy Officer. If a student is a recipient of funding from the GI Bill, please refer to the GI Bill-Funded Recipient Refund Policy.

Eleven Fifty strives to be transparent regarding the ways that funding sources are applied/refunded, but due to the nature of external funding to nonprofits, not every funding source is covered here and the ones that are covered may be subject to change. Not every student will qualify for all of the following mentioned funding sources, and some of the less common funding sources have been left out of these guidelines.

If a student submits a written request to withdraw to Eleven Fifty Academy staff more than ten business days prior to the Course start date, they will be refunded 100% of the contracted tuition paid.

Funding Sources Applied:

  1. Grant funding disbursement is based on the requirements of the funding organization (ex. DWD WRG: 70% is received upon the end of the drop period, 30% is received upon graduation).
  2. The funding sources applied to the tuition balance following the drop period. Grants, cash upfront, scholarships, and graduation vouchers are applied to the tuition balance.
  3. Any remaining grants and admissions discounts only apply to the tuition balance upon graduation, meaning that they are not applied to the balance unless the student graduates.

NOTE: “New Student Fees” are non-refundable.

Students taking an ala carte badge are not entitled to a refund after the drop period. Qualified and approved refunds will be issued within 30 days of written notice of withdrawal or release of the student.

Additional Notes:

  • Tuition and Fees are subject to change based on participation in community partnerships approved by Eleven Fifty.
  • If using a loan from one of Eleven Fifty’s lender partners, students cannot cancel the loan upon dropping unless directed to do so by the Finance Team; the amount may change, and the Finance Team will determine the next steps with the student.
  • If a student is dismissed by Eleven Fifty for disciplinary reasons or violations of their Enrollment Contract or campus policy, they will not be refunded any portion of the contracted tuition paid. If they are dismissed for comprehension and learning inability, a refund will be handled by Eleven Fifty on a case–by–case basis.

GI Bill-Funded Recipient Refund Policy

The following is the GI Bill-Funded Recipient Refund Policy for payments made on behalf of students under and by the GI Bill. Refunds will be made to the Veteran’s Affairs Department. All refunds must be approved by an Eleven Fifty Academy Officer.

Qualified and approved refunds will be issued within 30 days of written notice of withdrawal or release of Student. At any time prior to completion of Program, the unused portion of the tuition, fees and other charges paid by the individual shall be refunded promptly in accordance to the federal refund policy [38 CFR 21.4255]:

  • If Student submits a written request for withdraw to the Eleven Fifty Academy staff more than ten business days prior to Program start date, The Student will be refunded 100% of the contracted tuition paid.
  • If Student submits a written request for withdraw to the Eleven Fifty Academy staff less than ten business days prior to Program start date, The Student will be refunded the contracted tuition, less 10% of cost of Program.
  • If after Program start date, The Student will be refunded the contracted tuition, less the prorated cost of the current Program, plus 10% of the number of days of class remaining in Program. For bundled packages, any Program not started will be fully refunded.
  • If Student is released by Eleven Fifty Academy for academic reasons, The Student will be refunded the contracted tuition, less the prorated cost of the current course phase plus 10% of the of the number of days of class remaining in Program. For bundled packages, any Program not started will be fully refunded.
  • If Student is dismissed by Eleven Fifty Academy for disciplinary reasons or campus policies violations, The Student will be refunded the contracted tuition, less the prorated cost of the current course phase plus 10% of the of the number of days of class remaining in Program. For bundled packages, any Program not started will be fully refunded.
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